Product policies


We guarantee that all our diamonds, whether or not they are accompanied by an independent grading report, are genuine, authentic and accurately appraised for quality and value.


Fine Jewellery

All fine jewellery purchased from Diamond House Jewellery is under warranty for ninety (90) days from date of purchase. All our fine jewellery is genuine, authentic and of accurately appraised for quality and value. All gold jewellery is 18K gold and all platinum jewellery is 950PT.

Therefore, our warranty provides coverage for defects in manufacturing only (based upon Diamond House Jewellery’s inspection and determination) and expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss and theft. Our warranty is only valid for purchases at Diamond House Jewellery BV (Belgium) or Diamond House Jewellery Ltd (UK). Improper repair or warranty service performed by someone other than Diamond House Jewellery (BE or UK) will void this warranty.

Diamond House Jewellery disclaims any liability for consequential or incidental damages for breach of written or implied warranty of this item, including merchantability or fitness for a particular purpose. This warranty gives you specific legal rights, and you may also have other rights, which vary from country to country. For instance, some countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. For additional information on how to obtain warranty service, please use the contact details in the 'Contact Details' section.